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True Reads Project Underway in Tulsa

1/23/2024
This article was archived on 2/25/2024
145,000 Automated Water Meters to be Installed over the Next Four Years
 
The True Reads project, which aims to install 145,000 new automated water meters, check service line materials for lead pipes, and replace most meter boxes, is currently underway and expected to take four years to complete.
 
About AMR
Water utilities use Automated Meter Reading (AMR) to collect water consumption data from meters automatically.
 
PSO and ONG, along with other Tulsa utilities, have already implemented the use of automated meter technology. Similarly, neighboring communities like Jenks and Owasso have been using AMR for their water systems. Additionally, the City of Tulsa has been using AMR meters for several years in areas where it is difficult or unsafe to read meters manually.
 
Notification & Installation Process
Watch this informational video | https://www.youtube.com/watch?v=5ums1y4Q6ZE
 
The City continues to send out notifications to households before the contractor (Envocore/RTS Solutions) installs the new AMR meters. This is done by placing door hangers one to two weeks prior to the installation date. Households will receive a knock before the installation work starts.
 
After the installation, a post-work door hanger is placed at each home. In the coming months, the contractor will also send out a postcard before the pre-work door hanger as another way of communication.
 
AMR Meter Upgrade Program to Assist with Lead Service Line Inventory Efforts
The project's service line inventory section is related to a new federally mandated regulation called the revised Lead & Copper Rule (LCRR). This regulation was announced by the Environmental Protection Agency (EPA) in 2022. It requires all utilities in the United States to develop and update their inventory of lead services by October 16, 2024.
 
To comply with this EPA mandate, Tulsa is taking advantage of the installation of the new AMR meters. The City is conducting an extensive investigation of service lines in the area where lead lines or connectors might be located.
 
True Reads Project Map and Additional Information Available Online
A map with current and upcoming installations, lead service line inventory, and FAQS for the True Reads project are now online at www.cityoftulsa.org/TrueReads.