Park Department Policies

Here you'll find a listing of our department Policies, Procedures and Guidelines. Please click on the link below for more information.

Policies, Procedures and Guidelines

Tulsa Parks COVID-19 Safety Policy

The City of Tulsa’s Park and Recreation Department remains committed to ensuring the safety of our staff and residents, and continues to consult with the Tulsa Health Department and CDC guidelines. Please note the following temporary practices and protocols are in place at our center:

• Building hours and programs are subject to change in response to health guidelines and protocols, including additional restrictions, rescheduling and/or cancellations.
• Online registration is available at https://guide.tulsaparks.org/ and is the preferred method of enrollment and payment for most programs and events to reduce your wait time and increase safety.
• In response to the recent rise of COVID-19 cases and related health concerns, effective immediately, Tulsa Parks is again requiring all staff and residents (ages 4 or older) to wear a face covering while inside any of our community centers or recreation facilities regardless of their vaccination status or activity participating in unless otherwise notified by Tulsa Parks staff.
• Each program will have a unique set of health and safety guidelines for the activity/event.

Additional updates and policies will be communicated by center staff as well as posted here and our social media accounts.

General Policies Required Up Entry to Facility

• Please do not enter if you are feeling sick or are experiencing COVID-19 symptoms.
• Enter only through designated entrances and exits (directional signage is in place).
• Must sign in at the front desk AND scan your Tulsa Parks ID card.
• Wash hands with soap and water or use hand sanitizer.
• Maintain physical distancing of at least 6 feet.
• Group gatherings are limited.

Recreation Policies

Enrollment Policies
Please make a point to pre-enroll in any programs you are interested in attending. Programs not meeting minimum enrollment prior to the start date will be canceled, and some programs may have a registration deadline that will impose late registration fees.

Enroll online for any program or location at www.tulsaparks.org or in person at the Community Center. If a program becomes full, there may be another location available or we can place those still interested in participating on a waitlist.

Cost and Payment Policies
A 25 percent additional fee will be added for non-residents of the City of Tulsa on all rental and programming costs, but senior citizen discounts and scholarships are available for some programs. Speak with a park staff member for more details.

Some programs require a partial deposit to be paid immediately upon enrollment to hold your registered spot, and full payment for the program is due before the program start date. Payments can be made online or in person, and we accept Visa/Mastercard credit cards or cash only.

Program Change Policies
Changes to the program are made based on current enrollment numbers, health and safety concerns or when needed by the instructor and can mean a change in day or time of the program, as well as location, program size, changes or restrictions in program content or even cancellation of the program. When a change to a program is made, we will contact all enrolled participants with information about the change as soon as possible. If a participant no longer wants to attend the changed program, a full or partial refund will be issued.

ID Cards
All patrons ages 10 and older must obtain a FREE Tulsa Parks ID card to participate in activities at any Tulsa Parks Community Center. Please ask recreation staff for more details.

Bullying & Discrimination
Bullying and discrimination are real, and taken seriously by Tulsa Parks and the City of Tulsa. Bullying or discriminatory behavior by any patron will not be tolerated within our facility or park grounds. You can read our full bullying and discrimination policy online. Tulsa Parks also provides an anti-bullying agreement for many of our youth programs and camps. You can read our Anti-Bullying Agreement form online.