Utilities Services

Access Your Utility Account Online

The City of Tulsa's new Utility Account Online web site provides access to information about your utility account activity and a new PAY ONLINE option. You can view your account balance and due date as well as the dates and amounts of your most recent payments. The Water Usage section displays the previous three months of water meter readings and consumption history. The PAY ONLINE option allows customers to pay utility bills with a checking or savings account, or with a debit or credit card. Online payments are processed through ChoicePay and there is a fee for this service. For more information, see Payment Options.

Register for your Utility Account Online today!

The City sends out approximately 144,000 utility bills monthly. A residential bill will include five charges: water, sanitary sewer, stormwater, trash service, and EMSA TotalCare. For more information on the EMSA TotalCare medical service program, please contact EMSA at 918-396-2888, or visit www.emsaonline.com. If you are a new customer, you may decline to participate in the EMSA TotalCare medical service program by calling Customer Service at (918) 596-9511, or you may submit a completed Declaration of Non-Participation. Recycling pick-up is an optional service.

Activating your water, sewer and refuse utilities is only a phone call away. Call (918) 596-9511 and provide the Public Works customer account representative with your name, telephone number, Social Security number and current employer and your utilities will be activated the same day. A deposit, the amount of which depends on the type of services you require, may be added to the account.

If you are aware of or suspect a previous problem with services to the property you are purchasing or renting, such as an outstanding balance, please visit Utility Services, City Hall at One Technology Center, 175 E. 2nd Street. Along with your telephone number, Social Security number and current employer, please provide a photo ID and a copy of your lease agreement if you are renting or deed if you are purchasing the property.

If you need to set up gas service within the city of Tulsa, call Oklahoma Natural Gas at 834-8000. For electric service within the city of Tulsa, contact the Public Service Company of Oklahoma at 1-888-216-3523.

Find out more about paying your utility bill